Driver Agreement

1. Platform Purpose & Business Model

NoNeed operates as a technology platform that connects independent drivers with potential customers seeking transportation (taxi/rideshare) or delivery services. The Company does NOT provide transportation or delivery services directly. The Company does NOT employ drivers. Drivers retain 100% of all fares, tips, and earnings collected from customers. The Company's role is solely to facilitate connections between drivers and customers through our mobile application and technology infrastructure. The Company generates revenue through service fees charged to customers, NOT from driver earnings.

2. Independent Contractor Status

YOU ARE AN INDEPENDENT CONTRACTOR, NOT AN EMPLOYEE. This Agreement does not create an employment relationship, partnership, joint venture, or agency relationship between you and the Company. As an independent contractor, you:

• Have complete discretion over when, where, and how long you work
• May accept or decline any ride or delivery request without penalty
• May work for competing platforms simultaneously
• Are solely responsible for your own business expenses, including vehicle costs, fuel, maintenance, insurance, and taxes
• Are NOT entitled to employee benefits including health insurance, retirement benefits, workers' compensation, unemployment insurance, paid leave, or any other employment benefits
• Must comply with all tax obligations as a self-employed individual, including filing appropriate tax returns and paying self-employment taxes
• Are responsible for obtaining any required business licenses or permits

3. Driver Eligibility Requirements

To register and operate as a driver on our platform, you must meet and continuously maintain the following requirements:

• Be at least 18 years of age (21 for certain vehicle categories)
• Possess a valid driver's license for at least one (1) year
• Have a clean driving record meeting our standards
• Provide an official driving record (MVR) from your state DMV (see Document Requirements below)
• Own or have legal access to a qualifying vehicle that meets platform standards
• Maintain valid vehicle registration and inspection
• Maintain personal automobile insurance that meets or exceeds minimum state requirements
• Have the legal right to work in the United States
• Possess a smartphone capable of running our driver application
• Provide accurate identification and documentation

4. Document Requirements & Driving Record

As part of the driver onboarding process, you are required to obtain and upload specific documents:

Required Documents

• Valid Driver's License: Clear photo of front and back of your current, unexpired driver's license
• Official Driving Record (MVR): Motor Vehicle Record obtained directly from your state's Department of Motor Vehicles
• Vehicle Registration: Current registration document for the vehicle you will use
• Proof of Insurance: Valid auto insurance policy meeting state minimum requirements
• Profile Photo: Clear, recent photo of your face for customer identification
• Vehicle Photos: Clear photos of your vehicle exterior (front, side, rear)

• You must obtain your official driving record directly from your state's DMV website or office
• The document must be the official PDF or printout from the state DMV - screenshots or unofficial copies are not accepted
• The driving record must be dated within 60 days of your application
• The record must be a complete driving history, not a summary or abstract
• The name, date of birth, and license number on the MVR must match your uploaded driver's license
• You are responsible for any fees charged by your state DMV to obtain this document (typically $5-$15)

Your driving record will be reviewed for the following. Drivers may be disqualified for:

• Suspended, revoked, or expired license status
• DUI/DWI convictions within the past 7 years
• Reckless driving convictions within the past 3 years
• More than 3 moving violations within the past 3 years
• At-fault accidents resulting in injury within the past 3 years
• Hit-and-run or leaving the scene of an accident
• Driving without insurance violations

• The Company reserves the right to request an updated driving record at any time
• The Company reserves the right to conduct independent verification of any submitted documents
• You must notify the Company within 24 hours of any license suspension, revocation, or serious traffic violation
• Failure to maintain a clean driving record may result in account suspension or termination

5. Vehicle Requirements & Standards

Your vehicle must meet and maintain the following standards:

• Meet minimum model year requirements (typically no more than 15 years old)
• Be in good mechanical condition with all safety features operational
• Have four doors (for passenger transportation)
• Pass any required vehicle inspections
• Have valid registration and license plates
• Not be salvaged, rebuilt, or have structural damage
• Meet any additional requirements for your service category (e.g., cargo capacity for delivery)

• Interior: The vehicle interior must be clean, vacuumed, and free of trash, debris, stains, and unpleasant odors at all times. Seats must be in good condition with no tears, excessive wear, or damage. Floor mats must be clean and properly fitted.
• Exterior: The vehicle exterior must be washed regularly and free of excessive dirt, mud, or grime. No significant dents, scratches, rust, or body damage that affects vehicle appearance or customer perception.
• Windows: All windows must be clean and clear with no cracks or chips that obstruct visibility.

All of the following must be in proper working condition:

• Air Conditioning/Heating: Climate control system must be fully functional and able to maintain comfortable temperature for passengers
• Windows: All power windows (or manual windows) must operate properly
• Seatbelts: All seatbelts must be functional, accessible, and in good condition for every passenger seat
• Door Locks: All door locks must function properly (manual and/or power)
• Interior Lights: Dome lights and door-triggered lights must work
• Exterior Lights: Headlights, brake lights, turn signals, and hazard lights must all be operational
• Windshield Wipers: Wipers must function properly with adequate wiper fluid
• Horn: Horn must be in working condition
• Mirrors: All mirrors (rearview, side mirrors) must be present, properly mounted, and adjustable

11. Service Standards & Professional Conduct

While providing services through our platform, you agree to:

• Provide safe, professional, and courteous service to all customers
• Follow all traffic laws, speed limits, and road regulations
• Never operate a vehicle while impaired by alcohol, drugs, or fatigue
• Never use a mobile device in an unsafe manner while driving
• Maintain a clean, smoke-free, and presentable vehicle
• Treat all customers with respect regardless of race, religion, gender, sexual orientation, disability, or national origin
• Not discriminate against any customer for any reason
• Protect customer privacy and not share personal information
• Complete accepted trips and deliveries in a timely manner
• Handle all cargo and deliveries with care
• Not engage in any illegal, fraudulent, or unethical conduct

12. Location Data, Permissions & Phone Privacy

By using the NoNeed driver application, you acknowledge and agree to the following regarding location data and communication privacy:

Location Permissions

• The driver application requires access to your device's GPS location services while you are online and available to receive ride or delivery requests.
• Real-time location data is collected to match you with nearby customers, provide navigation, calculate routes and ETAs, and enable live tracking for customers during active trips and deliveries.
• Location data is collected only while the driver app is actively in use or during an active trip/delivery. We do not track your location when you are offline or logged out.
• You may revoke location permissions at any time through your device settings; however, you will be unable to receive or fulfill ride and delivery requests without location access enabled.
• Location data is used solely for platform operations, safety, and fraud prevention. We do not sell your location data to third parties.

• Your personal phone number is never shared with customers. During active rides and deliveries, all phone calls between you and your customer are routed through temporary proxy numbers that mask both parties' real phone numbers.
• Proxy numbers are active only for the duration of the trip or delivery and expire automatically upon completion.
• In-app chat is always available as a privacy-preserving alternative to phone calls, both during and after trips.
• After a trip or delivery is completed, direct phone calling is disabled. Customers may only contact you through in-app chat for post-trip questions.
• You must never share your personal phone number with customers or solicit customers' personal contact information outside of the platform.

• Trip location data (routes, pickup/dropoff points) is retained for safety, dispute resolution, and legal compliance purposes.
• Real-time location data is not stored beyond the active session except as part of completed trip records.

13. Prohibited Conduct

The following conduct is strictly prohibited and may result in immediate account termination:

• Operating under the influence of alcohol or drugs
• Engaging in reckless, dangerous, or aggressive driving
• Harassment, threats, violence, or inappropriate behavior toward customers
• Discrimination against any customer
• Sexual misconduct or inappropriate comments
• Theft, fraud, or dishonest conduct
• Unauthorized use of customer information
• Soliciting customers for off-platform transactions
• Creating multiple driver accounts
• Manipulating GPS, fares, or platform systems
• Transporting illegal goods or contraband
• Allowing unauthorized persons to use your account
• Providing false information or documentation

14. Earnings & Payment

You retain 100% of all fares and tips earned through the platform.

• Fares are calculated based on distance, time, and service type
• You set your own pricing within platform guidelines (where applicable)
• Tips are 100% yours and are not subject to any platform fees
• Payments are processed through your linked bank account or payment method
• Payment schedules vary based on your selected payout frequency
• You are solely responsible for all tax obligations including income tax, self-employment tax, and any other applicable taxes
• The Company may issue tax documents (e.g., 1099) as required by law
• The Company does not withhold taxes from your earnings

15. Customer Selection & Order Dispatch

NoNeed operates a customer-choice platform where customers have the freedom to directly select their preferred driver before requesting delivery services. This section outlines the order assignment process:

Direct Customer Selection

• Customers can view available drivers in their area, including profile photos, ratings, and trip pricing
• When directly selected by a customer, you receive 100% of the quoted delivery fee based on your saved price settings
• Your profile visibility to customers depends on your online status, location, and performance tier
• Customers select drivers based on factors including your rating, pricing, and availability

• Selected Driver Timeout: When a customer directly selects you, you have 60 seconds to accept or respond to the order request
• Dispatch Timeout: If you receive a dispatched order (not directly selected), you have 35 seconds to respond
• Failure to respond within the timeout period is treated as a decline or late acceptance and may negatively affect your performance rating
• Repeated timeouts or non-responses may result in automatic sign-out from the platform to prevent continuous unavailable calls

• Delivery drivers who do not wish to proceed with an order must allow the countdown timer to expire rather than manually declining
• Allowing a timeout is treated as a decline and will affect your "Orders Proceeded" (acceptance rate) metric
• Excessive timeouts or declines may result in reduced order visibility or temporary account restrictions
• The platform may automatically sign you out after repeated timeouts to maintain service quality

• When a selected driver fails to respond, the order is automatically dispatched to the next available driver
• Auto-dispatched orders have shorter response windows (35 seconds)
• You may receive both directly-selected and auto-dispatched orders based on your availability

16. Delivery Equipment Requirements

You are solely responsible for providing and maintaining all delivery equipment. The following requirements apply to delivery services:

Delivery Bag Requirements

• All food deliveries must be transported in a clean, insulated, portable delivery bag designed to maintain food temperature and quality
• The delivery bag must be in good condition, free from odors, stains, and damage
• You may use customizable bags branded for your personal business; however, the use of competitor brand bags (e.g., bags from other delivery platforms) is strictly prohibited
• It is not permitted to deliver food without a proper delivery bag
• NoNeed does not provide delivery bags - it is solely your responsibility to obtain and maintain appropriate delivery equipment

• Your smartphone must be capable of running the driver application, capturing photos, and maintaining GPS connectivity
• Your vehicle must be appropriate for the types of deliveries you accept (cargo capacity, temperature control if needed)
• Any additional equipment needed for specialized deliveries (hot bags, cold bags, cargo straps) is your responsibility

17. Photo Documentation Requirements

Photo documentation is required at various stages of the delivery process for verification, safety, and dispute resolution:

Pickup Verification Photos

• Package Delivery: You must photograph the package at pickup as proof of collection
• Grocery Delivery: You must photograph all grocery items before departure
• Food Delivery: You must photograph the order receipt and sealed food bags
• Photos are automatically shared with customers as proof of pickup

• When collecting food orders from restaurants, you may be required to provide verification such as the last 4 digits of the order number or other identifying information requested by the restaurant
• Ensure the order is complete and properly sealed before departing

• For "Leave at Door" deliveries, you MUST take a photo of the delivered items at the customer's location
• The photo should clearly show: the delivered items, the door or delivery location, and visible house/unit numbers or identifying markers when possible
• Position items to the side of the door for easy customer retrieval
• This photo serves as proof of delivery and protects both you and the customer in case of disputes

• Photos are stored securely and retained for 90 days for dispute resolution
• Photos may be shared with customers, support teams, and in legal proceedings if required

18. Delivery Verification & Handoff

Proper delivery handoff procedures must be followed based on the customer's selected delivery method:

"Hand It To Me" Deliveries

• When the customer selects "Hand It To Me," you MUST collect a verification code from the customer at the time of delivery
• The customer will provide a 4-digit delivery code displayed in their app
• Enter this code in the driver app to confirm successful handoff
• Do NOT leave the order unattended for "Hand It To Me" deliveries
• If the customer is unavailable after reasonable attempts to contact them, follow the app prompts for undeliverable orders

• Place items at the specified location (door, gate, reception, etc.)
• Take a clear photo as proof of delivery (see Photo Documentation Requirements)
• Optionally add a delivery note describing the exact placement location
• Ring the doorbell or knock (unless instructed otherwise) to alert the customer

• Drivers are required to complete deliveries in a timely manner consistent with the estimated delivery time
• On-time delivery is defined as arriving within the estimated time plus a reasonable buffer (typically 10 minutes)
• Late deliveries negatively affect your performance metrics and customer ratings
• If you anticipate being late, provide a late reason through the app to notify the customer

19. Customer Tracking & Real-Time Updates

Customers have the right to track their delivery in real-time throughout the delivery process:

• Your real-time location is shared with customers from the moment you accept an order until delivery is complete
• Customers can see your ETA, current location on the map, and route progress
• Location tracking is essential for customer trust and cannot be disabled during active deliveries
• The platform calculates and displays ETAs based on your actual speed and route

20. Order Cancellation Rules

Different rules apply depending on the stage of delivery when cancellation occurs:

Customer Cancellation - Driver Compensation Tiers

* Before pickup: If customer cancels, order is reassigned to another driver (you receive no compensation). After pickup: You keep 50-100% of delivery fee depending on how far along you are in the delivery.

• Customers may switch from delivery to pickup before you pick up the food
• If switch occurs before you arrive at restaurant: Order released from you, no compensation
• If switch occurs while you're at restaurant waiting: Order released, no compensation
• Switch is not allowed after you confirm pickup

• You may cancel an order before confirming pickup through the app
• Valid cancellation reasons include: restaurant/store closed, excessive wait time, order not ready, wrong location, vehicle issues, or personal emergency
• Cancellation before pickup results in order reassignment to another driver
• Pre-pickup cancellations affect your proceed rate (acceptance rate)

• Once you have confirmed pickup of an order, you cannot cancel through the app
• If you must cancel after pickup due to emergencies (accident, medical issue, vehicle breakdown), you must contact driver support
• Post-pickup cancellations affect your cancellation rate (completion rate) more severely
• Three or more cancellations within 24 hours may result in temporary tier downgrade

• Upon arrival at delivery location, start the 5-minute wait timer through the app
• Attempt to contact the customer via in-app call or message
• If customer does not respond within 5 minutes, you may mark as "Customer No-Show"
• You receive 100% of the delivery fee for no-show orders
• Follow app instructions for food disposal or return as applicable

21. Performance Metrics & Rating System

Your continued access to the platform and order visibility depends on maintaining acceptable performance metrics:

Key Performance Indicators

• Customer Rating: Average of customer ratings (1-5 stars). Target: 4.5+ stars
• Orders Proceeded (Acceptance Rate): Percentage of orders you accept. Target: 85%+
• Completion Rate: Percentage of accepted orders you complete. Target: 90%+
• Cancellation Rate: Percentage of orders cancelled after acceptance. Target: Below 5%
• On-Time Delivery Rate: Percentage of deliveries completed within estimated time

• Overall Rating
• Delivery Speed
• Food/Package Condition
• Communication

• Below-threshold ratings may result in reduced order visibility
• Persistent low ratings may lead to temporary or permanent account deactivation
• Excessive cancellations result in tier downgrade and potential temporary suspension

23. Ride Request & Response

Similar to delivery services, NoNeed allows customers to directly select their preferred taxi driver. The following rules apply to ride requests:

Customer Selection & 100% Earnings

• Customers can view available drivers in their area, including profile photos, ratings, vehicle information, and trip pricing
• When directly selected by a customer, you retain 100% of the quoted fare based on your saved price settings
• The platform charges a service fee to the customer on top of your fare - this does not reduce your earnings
• Your visibility to customers depends on your online status, location, vehicle type, and performance tier

• You have 60 seconds to respond to ride requests
• Response times are tracked and affect your reliability metrics
• Failure to respond within the timeout period results in automatic reassignment to another driver

• Unlike delivery services, taxi drivers may explicitly accept or decline ride requests
• Declining a ride is logged and affects your decline rate
• Allowing a request to timeout (ignoring) is logged separately and affects your timeout rate, which has a more severe impact on your reliability score
• Excessive declines or timeouts may result in reduced ride visibility or temporary account restrictions

• When a selected driver declines or fails to respond, the ride is automatically dispatched to the next available driver
• You may receive both directly-selected and auto-dispatched ride requests

24. Service Types & Vehicle Categories

NoNeed offers multiple service types to meet different customer needs. Your eligibility for each service type depends on your vehicle:

Available Service Types

• Economy: Standard 4-door vehicles, up to 4 passengers. Most common and affordable option.
• Comfort: Higher-end vehicles with enhanced amenities. Premium pricing with higher multipliers.
• Share: Shared rides where multiple customers may be picked up along the route. Reduced per-customer pricing, maximum 2 passengers per booking.
• XL: Larger vehicles (SUVs, minivans) that can accommodate up to 8 passengers or extra luggage. Premium pricing.

• Base Fare: Initial charge when the ride begins
• Per-Mile Rate: Distance-based charge calculated from pickup to dropoff
• Per-Minute Rate: Time-based charge that applies during the ride (rates vary by location)
• Minimum Fare Guarantee: For short trips, a minimum fare applies to ensure driver compensation (amounts vary by location and service type)
• All pricing is configurable within platform guidelines and may vary by geographic area

• Share rides offer reduced fares to customers in exchange for potentially sharing the vehicle
• When picking up a solo passenger on a Share ride, you receive a percentage of the standard fare (typically 87%)
• Multiple-passenger Share rides may result in higher total earnings through combined fares

• For long-distance rides, you may be eligible for return trip compensation to offset the cost of returning without a passenger
• Compensation is calculated as a percentage of the one-way fare based on distance tiers
• This feature can be enabled or disabled in your pricing settings

• You may opt to accept pet-friendly rides for an additional fee
• Pet fees are added to both the customer total and your earnings (100% to driver)
• Acceptance of pets is at your discretion based on your vehicle and preferences

25. Ride Stages & Driver Obligations

Each ride progresses through defined stages with specific driver obligations:

Stage 1: En Route to Pickup (Driver Assigned)

• Navigate promptly to the customer's pickup location
• Use navigation tools (in-app or external) for efficient routing
• Communicate with the customer if there are delays or location issues
• Mark "ARRIVED AT PICKUP" when within proximity of the pickup location

• Wait at the designated pickup location for the customer to arrive
• A 5-minute countdown timer begins when you mark arrival
• Contact the customer via call or message if they are not immediately visible
• Tap "START RIDE" when the customer enters your vehicle

• Follow the navigation route to the customer's destination
• Drive safely and professionally at all times
• Communicate with the customer if there are route changes or issues
• Your actual trip distance and duration are tracked for fare calculation

• Complete the ride when you arrive at the dropoff location
• Ensure the customer has safely exited with all belongings
• Tap "COMPLETE RIDE" to finalize and receive earnings
• Final fare may differ from estimate based on actual distance and time

26. No-Show Policy & Customer Wait Time

When customers fail to appear at the pickup location, the following policy applies:

5-Minute Wait Requirement

• After marking arrival at the pickup location, you must wait a minimum of 5 minutes for the customer
• A countdown timer tracks your wait time
• During this time, attempt to contact the customer via call or message
• The "NO SHOW" option becomes available only after the 5-minute timer expires

• If the customer does not appear after 5 minutes, you may mark the ride as "NO SHOW"
• No-show rides are cancelled with partial compensation to the driver
• You receive 50% of your original earnings for no-show rides (after payment processing fees)
• Do NOT mark no-show before the timer expires - doing so may result in account penalties

• If the customer cancels while you are waiting, you receive compensation based on the cancellation tier (see Cancellation Rules)
• Cancellation at the "arrived" stage results in 75% refund to customer, 25% to driver

27. Ride Cancellation Rules

Different rules and compensation apply depending on when a ride is cancelled:

Customer Cancellation Refund Tiers

* Driver compensation is calculated after payment processing fees (approximately 2.9% + $0.30)

• You may cancel a ride before arriving at the pickup location through the app menu
• Valid reasons include: vehicle issues, emergency, unsafe conditions, or incorrect pickup location
• Driver cancellations before arrival result in ride reassignment to another driver
• After marking arrival, cancellation options are limited and may require contacting support
• Driver cancellations affect your completion rate and may impact your account standing

• Once a ride is in progress, cancellation should only occur in genuine emergencies
• Contact driver support immediately if you must end a ride early
• Emergency cancellations are reviewed on a case-by-case basis

28. Customer Tracking & Communication

Customers can track their ride and communicate with you throughout the journey:

Real-Time Location Sharing

• Your real-time location is shared with customers from ride acceptance until completion
• Customers can see your ETA, current position, and route on their map
• Location tracking is essential for the service and cannot be disabled during active rides

• Phone Calls: On-demand masked phone numbers protect your real number (never shared with customers)
• In-App Messages: Real-time chat available before and during rides
• Use communication to coordinate pickup, notify of delays, or address issues

• Customers may share their ride details and your location with trusted contacts for safety
• This is a safety feature and does not require your consent

29. Ride Performance Metrics

Your continued access to the platform depends on maintaining acceptable performance metrics:

Key Performance Indicators

• Customer Rating: Average of customer ratings (1-5 stars). Target: 4.5+ stars
• Acceptance Rate: Percentage of ride requests you accept. Declining too many rides affects visibility
• Completion Rate: Percentage of accepted rides you complete. Target: 90%+
• Timeout Rate: Percentage of ride requests that expire without response. More severe than decline rate
• Online Hours: Total time spent online and available for rides

• Overall Rating
• Navigation (route efficiency)
• Safety (driving behavior)
• Cleanliness (vehicle condition)
• Conversation (customer interaction)

• Below-threshold ratings may result in reduced ride visibility to customers
• Persistent low ratings may lead to temporary or permanent account deactivation
• High timeout rates indicate unreliability and may trigger automatic review

30. Passenger Conduct & Safety

As a taxi driver, you are responsible for maintaining a safe and professional environment:

Passenger Rules

• Verify the passenger's name matches the ride request before starting
• Ensure all passengers wear seatbelts as required by law
• Do not exceed the maximum passenger capacity for your vehicle and service type
• You may refuse service to passengers who are visibly intoxicated and pose a safety risk, abusive, or violate platform policies

• You have the right to end a ride immediately if you feel unsafe
• Use the emergency button in the app to alert authorities if needed
• Report any incidents through the app's safety features
• Do not tolerate harassment, threats, or inappropriate behavior from passengers

• Check your vehicle after each ride for forgotten items
• Report found items through the app
• Coordinate with support to return items to customers
• Do not open or search through customer belongings

31. Dispute Resolution & Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

• Mandatory Arbitration: Any dispute, controversy, or claim arising out of or relating to this Agreement, your relationship with the Company, or your use of the platform shall be resolved exclusively through binding arbitration, rather than in court.
• Class Action Waiver: YOU AGREE TO RESOLVE DISPUTES ONLY ON AN INDIVIDUAL BASIS. YOU WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, COLLECTIVE ACTIONS, OR REPRESENTATIVE PROCEEDINGS.
• Arbitration Rules: Arbitration shall be administered by a recognized arbitration organization under its rules for consumer-related disputes.
• Location: Arbitration shall take place in the state where the Company is headquartered, unless otherwise agreed.
• Costs: Each party shall bear its own costs and attorneys' fees, unless the arbitrator determines otherwise.
• Jury Trial Waiver: YOU WAIVE ANY RIGHT TO A JURY TRIAL.
• Small Claims Exception: Either party may bring qualifying claims in small claims court.
• Injunctive Relief: Nothing herein prevents either party from seeking injunctive or equitable relief in court for intellectual property disputes or to prevent irreparable harm.

32. Governing Law & Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles. Subject to the arbitration provisions above, you consent to the exclusive jurisdiction of the state and federal courts located in Florida for any disputes not subject to arbitration. You waive any objection to venue in such courts.

33. Modifications to Agreement

THE COMPANY RESERVES THE ABSOLUTE RIGHT TO MODIFY, AMEND, UPDATE, OR CHANGE THIS AGREEMENT AT ANY TIME, FOR ANY REASON, AT ITS SOLE AND EXCLUSIVE DISCRETION, WITH OR WITHOUT PRIOR NOTICE. Changes may include, but are not limited to, modifications to service terms, payment terms, eligibility requirements, operational policies, liability provisions, and any other terms contained herein. Changes will be effective immediately upon: (a) posting to the platform; (b) notification through the driver application; or (c) email notification to your registered address. YOUR CONTINUED USE OF THE PLATFORM AFTER ANY CHANGES ARE POSTED OR COMMUNICATED CONSTITUTES YOUR BINDING ACCEPTANCE OF THE MODIFIED AGREEMENT. If you do not agree to any changes, your sole remedy is to immediately stop using the platform and deactivate your account. It is your sole responsibility to review this Agreement periodically. The Company is not obligated to notify you of every change. The most current version of this Agreement supersedes all previous versions.

34. Severability

If any provision of this Agreement is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from this Agreement. The invalidity of any provision shall not affect the validity and enforceability of the remaining provisions, which shall continue in full force and effect.

35. Entire Agreement

This Agreement, together with any other agreements, policies, or guidelines published on our platform, constitutes the entire agreement between you and the Company concerning your use of our driver services. This Agreement supersedes all prior or contemporaneous communications, proposals, and agreements, whether electronic, oral, or written, between you and the Company regarding driver services.

36. Contact Information

For questions about this Agreement or your driver account:

NoNeed Driver Support
Email: support@noneed.us
Phone: +1 (804) 701-4114
Support Hours: 24/7

For immediate assistance, use the Help Center within the driver application.